Refund / Cancelation policy
If you are unhappy with your purchase, We guarantee to refund unworn or unwashed items when you return it. Please send it back to our distribution center within 10 days of the delivery date with a completed return slip.
If returning by mail, we suggest using Canada Post flat rate shipping for convenience (you can find information on flat rate shipping HERE). You will be responsible for covering shipping costs to return items and shipping charges must be prepaid.
Reserved Rights Regarding Returns
Snow-Don Cover reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history indicative of “wardrobing;”
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
- Potential fraudulent or criminal activity.
Similarly, Snow-Don Cover reserves the right to refuse service to any customer or entity, due to similar actions as noted above.